You are not competitive you like to march to the beat of your own drum! You don’t like to hurry and are often late for appointments. You love creating your individual look! Your hair may be blue today and pink tomorrow! You either wear not make up or a lot of make-up. You most probably work in a creative field!
You choose your clothes based on price and uniqueness;
You prefer dark colors with strong accent colors;
You prefer textured fabrics i.e. burnout velvet and tweed;
You like boots and sandals as your footwear choices;
You hunt for unique accessories;
Here’s how the “Artsy” Style Personality shops:
You are a compulsive shopper, always on the hunt!
You pride yourself on your ability to create an outfit on a dime;
You love consignment, thrift and vintage shops;
Our Advice:
Be cautious that your looks are not too theatrical or out of place for occasions such as a job interview or social gathering. Find a stylist that can be honest with you and help draw out your Artistic needs with appropriate choices.
Thank you for choosing Shepherd's Fashions. We strive to provide excellent customer service, and we have updated our return policy to better meet your needs. Please review the following information regarding returns, shipping, and our updated policies
Return Address
Attn: Online Returns Shepherd’s Fashions 145 Trainyards Drive, Unit 4 Ottawa, ON Canada K1G 3X8
Customers are responsible for all return shipping costs.
If you have any questions or concerns, please connect with us at:online@shepherdsfashions.comor call our store at 613-366-2171.
Regular Priced Items
We want you to love your new Shepherd’s pieces. If you are not completely satisfied with your regular-priced items, we are pleased to offer you a refund within 14-days of the shipping date or delivery date, whichever is later.
Returned items must be in their original condition unworn, unwashed, not damaged, with original tags attached, and must be accompanied by the original packing slip. Once your refund is processed you will be notified via email. Please allow up to 7-days for your return to be processed.
Sale & Final Sale Items
ALL SALE ITEMS ARE FINAL SALE. We cannot offer refunds, exchanges, or credits on discounted items including BOGO and other promotions, Boxing Day, Black Friday, Cyber Monday or Summer Sale purchases.
**If a sale/final sale item is returned, it will be donated to a local charity.
Holiday Return Policy:
Regular-priced items purchased between October 14, 2024, and January 6, 2025, can be returned for a full refund or exchange. Items must be in original packaging with tags attached and require a receipt.
For mail returns, items must be postmarked by January 6, 2025.
Refunds will be issued to the original payment method or as a Shepherd’s Fashions gift card.
Note: This extended return policy does not apply to sale items, promotions, or discounted merchandise.
Gifts with Purchase
If you receive a Gift with Purchase and you do not return it alongside your garment(s), we will issue a return less the retail price of the Gift with Purchase. Gifts with Purchase only need to be returned if you no longer meet the original criteria for the original award or gift.